Your prepaid electricity account, in one place.

Look up your municipal account or meter to view purchases, token history, debt balances, FBE readiness, and open service requests.

Buy prepaid electricity Back to Nexus Prepaid website
Citizen self-service

Find your account

Enter your account number, customer reference, service reference, or meter number. We also need the email or mobile number linked to the account.

For privacy, Nexus only displays an account when the reference and contact details match municipal records.