Enter purchase details.
Use the reference from your SMS, email, payment confirmation, provider response or previous receipt.
Receipt and token recovery
Check Receipt / Token
Enter your meter number and receipt, payment, provider or transaction reference to retrieve your prepaid electricity receipt safely.
- Receipt number
- Payment reference
- Nexus transaction reference
- Provider reference
- Request ID from vendor or support
If you cannot find a reference, open a support case and include your meter number, date/time of purchase and proof of payment.
Open Support Case