Meter Management
The foundation of every prepaid electricity operation.
Accurate meter information is essential for reliable electricity vending, customer service, reporting and revenue management.
Nexus Prepaid
Property, unit, customer, meter, transactions and support in one connected view.
Nexus Prepaid provides a centralized platform for managing electricity meters, properties, units, customers and operational records from a single environment. Whether managing a residential complex, commercial property, estate, shopping centre or utility portfolio, Nexus helps organisations maintain complete visibility across their electricity network.
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How Nexus helps
Centralised meter records
Maintain a complete record for every meter within your portfolio.
Meter Numbers
Keep meter identifiers accurate and connected to the correct property, unit and customer context.
Meter Types
Record meter type information so teams understand the assets they are supporting.
Property Information
Connect meters to buildings, estates, commercial properties and operating portfolios.
Building & Unit Information
Link meters to the exact unit or location they serve.
Customer Associations
Understand who is linked to each meter now and who was linked historically.
Service Status
Track active, replaced, blocked, inactive or operationally flagged meters.
Operational Notes
Keep support and operating context visible for the teams that need it.
Key capabilities
Built for clear, practical operations.
Customer & Property Linking
Connect meters to the people and properties they serve, including customer-to-meter, meter-to-unit, unit-to-property and historical account ownership.
Meter History & Activity
View electricity purchases, token history, account changes, support requests, meter events and service activity in context.
Support & Investigations
Give support teams immediate access to customer details, property details, meter information, transaction history and previous support activity.
Lifecycle Management
Track new installations, meter replacements, service changes, account changes, property transfers and operational updates.
Reporting & Visibility
Monitor active meters, property distribution, customer associations, transaction activity, support trends and portfolio growth.
Why meter management matters
Every electricity purchase starts with a meter.
Every electricity purchase, token, support enquiry, transaction, report and customer interaction starts with a meter. When meter information is inaccurate or fragmented, organisations face customer disputes, revenue leakage, delayed support, reporting challenges and operational inefficiencies.
Support areas
Configurable operating management.
Customer disputes
Revenue leakage
Delayed support
Reporting challenges
Operational inefficiencies
Designed for operational teams
Clear information for each operating team.
Buildings & Estates
Manage residential electricity operations with confidence.
Property Managers
Maintain visibility across multiple properties and units.
Commercial Properties
Track electricity services across business environments.
Agents & Vendors
Support customer operations with accurate meter information.
Municipal & Utility Operations
Build a reliable foundation for customer service, revenue collection and utility management.
Benefits
Practical value for daily electricity operations.
Nexus Prepaid
One platform. Complete context.
Nexus Prepaid keeps meter information, customers, properties, transactions, support records and operational history connected. The result is better visibility, improved customer service and more reliable electricity operations.