Account deletion
Delete Your Nexus Prepaid Account.
Use the public deletion form at /delete-account to request mobile app account deletion without signing into the app.
Nexus Prepaid
A practical platform for prepaid electricity operations.
Nexus Prepaid provides a public account deletion request form at /delete-account. Users may also request deletion in the mobile app or by emailing info@stgnexus.com. Nexus disables app access and removes saved app payment methods where stored after identity review. Financial, vending, token, support, reporting, reconciliation and audit records may be retained where required by law or operational obligations.
Speak to Nexus Prepaid
Operational fit
Built for practical prepaid electricity operations.
Private clients
Commercial customers
Vending networks
Future municipal partners
Key capabilities
Designed to solve everyday prepaid electricity challenges.
Nexus connects customers, meters, payments, tokens, support and reporting so operating teams can work with clearer information.
Public deletion request form available at /delete-account
Available through Nexus so the customer, meter, payment, token and support record stay connected.
In-app deletion request available after login
Available through Nexus so the customer, meter, payment, token and support record stay connected.
Email request available via info@stgnexus.com
Available through Nexus so the customer, meter, payment, token and support record stay connected.
Mobile app access is disabled after identity review
Available through Nexus so the customer, meter, payment, token and support record stay connected.
Saved app payment methods are removed where stored
Available through Nexus so the customer, meter, payment, token and support record stay connected.
Financial, token, support, reporting and audit records are retained where required
Available through Nexus so the customer, meter, payment, token and support record stay connected.
Nexus Prepaid
Bring customers, meters, payments, and vending into one reliable operating platform.
Start with practical prepaid electricity operations today, then expand into richer reporting, collections and utility services when you are ready.